Enforcement
Area | Feature | Description | Planned date | Status |
Settings | Upload PoA, Business License | Upload organizational legal documents for enforcement | Feb 2025 | Released |
Website | Website Status | View and update takedown status of websites and domains | Feb 2025 | Released |
Settings, Filters | Enforced websites | Identify and filter for websites for enforcement | March 2025 | Released |
Settings | IP Assets | Ability to configure IP Assets such as designs, logos etc used to automate enforcement | March 2025 | Released |
Settings | Certificate Details Bulk Upload | Ability to add trademark and IP document details in bulk via CSV | March 2025 | Released |
Settings | Upload IP Documents | Ability to add and update IP documents including uploading document | March 2025 | Released |
Status | Enforcement Actions - ‘Enforce’, | Ability to manually action on the enforcement status - moving an item to be enforced, | May 2025 | Released |
Status | Enforcement Actions - ‘On Hold’ and ‘No Action’ Actions | Ability to put enforcement on hold or determining No action to be taken including reasons for enforcement gap analysis reporting | August 2025 | In progress |
Status | Enforcement Actions - Test Purchase | Ability to flag an item as Test Purchase for the Investigations team | November 2025 | Planned |
Status | Enforcement Actions - Investigate | Ability to flag Account(s) and Clusters to Investigate | October 2025 | Planned |
| Link IP certificates to listings | Selection of linked IP Asset/Certificate(s) based on listing content either manually or pre-selected automatically | April 2025 | Released |
Takedown Feed | Takedown Feed | Automatic batching of listings into Takedown Notices; to be enforced and review progress of sent notices | April 2025 | Released |
Enforcement | Automated enforcement (Webforms, IPP Platforms) | Automation of enforcement via webforms and IPP platforms (Ebay, Meta, Shopee, MercadoLibre) | July 2025 | In progress |
Enforcement | Automated enforcement (Webforms, IPP Platforms) | Automation of enforcement via webforms and IPP platforms including (Aliexpress, Alibaba, JD, Taobao, Tiktok, Mercari, Walmart, Tokopedia, Fruugo, Amazon) | August / Sept 2025 | Planned |
Data | WHOIS, Domain and Registrar data | Integration of relevant domains & websites data for automation of enforcement notices | August 2025 | In progress |
Feed Views | Impact score - enforceability | Updated Impact Score to prioritize listings based on 1 action remaining on the item to enable an enforcement | October 2025 | Planned |
Data | Next Action | Show and filter by next action ‘To moderate’, ‘To check’, ‘To validate’ and ‘To enforce’ to enable efficient moderation and enforcement actions | October 2025 | Planned |
Settings | Configure Automoderation Rules | Configure Auto-moderation rules, and whitelisting rules for images, listings, accounts, websites via the UI | July 2025 | In progress |
Settings | Configure Autotakedown Rules | Configure Auto-takedown rules and whitelisting rules for listings, accounts, websites via the UI | Dec 2025 | Planned |
Listing View | Post - Associated Rules | Show applicable automated rules and progress against rulesets for Listings, Accounts and websites | Dec 2025 | Planned |
Settings | Platform Credentials | Ability to set and store platform credentials for accessing client webforms/IPP platforms | May 2025 | Released |
Enforcement | One-click enforcement (Email - SM & M) | One-click email enforcements for email enforcement sent via platform | July 2025 | Released |
Enforcement | One-click enforcements (Email - D&W) | One-click email enforcements for Registrar, Registrant, Host and Domain Notices sent via platform | September 2025 | In progress |
Enforcement | Enforce on webpages | Enforce on webpages in addition to domains | Available as Posts | Released |
Data | Action log | Show full action history including moderation and enforcement actions in listings, accounts and websites | June 2025 | Released |
Enforcement | Tiered enforcement action workflow (manual) | Assign and record tiered enforcement actions including Soft Notices to sellers, and escalated Domains & Website actions such as notices to Payment Providers, CDN, Google Search De-listing etc. | Nov 2025 | In progress |
Enforcement | Automated escalations | Automated re-enforcement or escalation actions for infringing items that are still active based on removal reason type and time since notice sent | Q1 | Planned |
Enforcement | Dry run of enforcements | Form filling and screenshot without submission to confirm expected automation is filling correctly | June 2025 | Released |
Enforcement | Notifications | Notifications for items over x days sent and still online | Q4 2025 | Planned |
Enforcement | Regulatory & TCs Enforcement flow | Support use of takedown view for Regulatory & T&C enforcements | Dec 2025 | Planned |
Labelling tool
Area | Feature | Description | Planned date | Status |
Settings | Create new image feature | Ability to create a new image feature for detection from Product Monitor | Feb 2025 | Released |
Settings | Configure Image Features | Configure image feature name, description and relationships with other features | Feb 2025 | Released |
Tasks | Create Feature Detection Labeling tasks | QA and Admins can create and configure Feature Detection labeling tasks | March 2025 | Released |
Tasks | Task view | View progress of all tasks and open tasks to complete (single data labeler per task) | March 2025 | Released |
Roles | Data Labeler, Data QA | New roles able to access task view and complete/QA feature labeling tasks | March 2025 | Released |
Labelling | Label features (single detection per image) | Create bounding box and apply labels via shortcuts (single per image) | March 2025 | Released |
Labelling | Grid view | Ability to view in bulk in grid format | March 2025 | Released |
Labelling QA | QA Check | Ability for Data QAs to marked images and features as ‘Checked’ | April 2025 | Released |
Labelling QA | QA Filtering | Ability for Data QAs to filter and make bulk changes to listing | April 2025 | Released |
Tasks | Train, deploy from Product Monitor | Integration with AI to train and deploy tasks to Product Monitor | July 2025 | Planned |
Labelling QA | QA Analytics | Review task analytics including number of features labelled, model precision and review False Positives for correction | Q4 | Planned |
Labelling | Label features (multiple per image) | Ability to place multiple bounding boxes per image and label multiple bounding boxes per image | May 2025 | Released |
Labelling | Multiple labellers per task | Ability to assign multiple labellers per task | May 2025 | Released |
Labelling | Predicted Label | Predictions of labels shown to the user to support efficient labelling | June 2025 | Planned |
Labelling | Tags | Ability to tag images and filter by tagged images | June 2025 | Released |
Labelling | Clustered Images for QA | Clusters to support ease of QA by clustering like images | September 2025 | Planned |
Fragment | Search Fragment | Select and search by segment / fragment to enable faster data curation and QA, reducing time to train features | August 2025 | Planned |
Tasks | Tasks - pre-filtering/filtering, category training | Add additional tasks for model training pre-filtering filtering moderation, category moderation | Q4 | Planned |
Similar search | Search similar | Search similar images for ease of bulk QA | August 2025 | Planned |
Self-serve onboarding
Area | Feature | Description | Planned date | Status |
Settings | Configure Website and Account Labels | Configure Website and Account labels via the UI | March 2025 | Released |
Settings | Configure Reporting | Configure reporting requirements such as included reports, stock and price capping rules | Oct 2025 | In progress |
Settings | Configure Brand Description & Project Scope | Configure descriptions per brand, and the project scope used to train / prompt AI filtering models | Oct 2025 | Released |
Settings | Configure Cleanliness Score | Configure cleanliness score for monitoring depth, platforms, number of keywords per brand and keywords per platforms tracked. | Q1 | In progress |
Settings | Configure Label Descriptions and Indicators | Configure Label descriptions and indicators used to train AI to identify and classify different infringements | Nov 2025 | Planned |
Settings | Configure Image Search | Identify and set images to be Reverse Image Searched including favicons and profile images | Nov 2025 | Planned |
UX
Area | Feature | Description | Planned date | Status |
Notifications | Email notifications for tagged in comment | Email notifications sent to users when tagged in comments | Jan 2025 | Released |
Search | Search OCR text | Search included or excluded text extracted from listing images | Feb 2025 | Released |
Filters | Websites filter - select all | Ability to ‘select all’ on search in websites filter | March 2025 | Released |
UX | Product category field UX | Improved product category fields to include parent category | March 2025 | Released |
UX | Table vs Thumbnail view for Image Feed | Ability to switch between gallery and table views for ease of review | March 2025 | Released |
UX | Status Bar | Addition of status bar for all listing, account and website status information and improvement to dead space | March 2025 | Released |
UX | Table vs Thumbnail view for Post and Website feed views | Ability to switch between gallery and table views for ease of review | March 2025 | Released |
UX | Advanced Search Operators | Ability to use "AND" / "OR" "EXCLUDE" operators for filters | May 2025 | Released |
Filters | Shared/Internal Saved Filters | Ability to set Saved Filter as internal or shared | March 2025 | Released |
Filters | Website filter grouped by site | Grouping of filters by site to enable ease of selection | April 2025 | Released |
Filters | Additional date filters - Last Takedown date, Publishing date | Additional date filters on post and activity | May 2025 | Released |
UX | Customize table columns / views | Ability to customize visible table columns | May 2025 | Released |
UX | Vertical Scroll for Image Review in Post Moderation screen | Ability to easily review images and image reasons in Post Moderation Screen | June 2025 | Released |
UX | Days since Moderation, Days since Takedown Sent | Days since Moderation and Days since Takedown Sent able to be accessed in Post Feed views | June 2025 | Released |
Website View | Website view refresh | Refreshed website view including WHOIS Domain, registrar and registrant data | Oct 2025 | In progress |
UX | Updated roles | Additional roles Senior Brand Partner, Brand Partner and Success Lead (same permissions), renaming of existing roles to align with org | July 2025 | Released |
UX | Batch Actions | Ability to change multiple attributes in the feed view at the same time | Sept 2025 | Released |
UX | Bulk post and image moderation | Performance improvements to bulk post and image moderation | July 2025 | Released |
UX | Brand filter | Ability to filter in feed views for Brand associated to posts | Dec 2025 | In progress |
UX | Footer update | UX update of footer for ease of accessing relevant moderation/enforcement data update fields | August 2025 | Released |
UX | Tables update | Improvement to usability of feed views for bulk action | August 2025 | Released |
UX | Create Group Organization | Ability to create a group organization for ease of client access to aggregated reporting | October 2025 | Released |
UX | Cascade Group Organization settings | Ability to push down an initial configuration for Labels, Categories and Enforcement settings from the Group | Dec 2025 | Planned |
UX | Cross-brand feed views | Access and filter cross-brand feed views in Group Organizations | Q1 2025 | In progress |
UX | Group Organization - Tasks | Show and access tasks from all child orgs aggregated in the Group Organization | Q1 2025 | Planned |
UX | Tag Hover updates | Show on tag hover - who added the tag and when | September 2025 | Released |
UX | Tag usability | Removing system generated tags into a separate tag type to make it easier to access Manual Tags | Nov 2025 | In progress |
UX | View by Workflow/action | Navigate the application to view items requiring moderation vs confirming labelled items | Dec 2025 | Planned |
UX | View by Channel | Easily access and view items by channel (social media, marketplace, ecommerce, apps) | Dec 2025 | Planned |
UX | Bulk post image moderation | Improvement to bulk actions on adjusting image reasons, moderating post images | Q4 2025 | Planned |
UX | View screenshot history | View history of varying screenshots for posts, accounts, websites | Q4 2025 | Planned |
UX | Uploads - via internet search | Enable uploading of images into Product Monitor from Internet Search | Q1 | Planned |
UX | Fragment search | Ability to search image features across the image database and label them | Q1 | Planned |
UX | Add Post Reason | Ability to add post reasons - suspicious/information/counterfeit to be able to be detected manually/automatically on listings | Dec Q4 | Planned |
Data & Dashboards
Area | Feature | Description | Planned date | Status |
Dashboard | Cleanliness Score | View overall cleanliness score, and cleanliness by keyword | Jan 2025 | Released |
Dashboard | Cleanliness Score by Domain | View Cleanliness score by platform and post label | Mar 2025 | Released |
Data | Listing published date | Scrape and show date of publishing (social media only) | March 2025 | Released |
Data | Scrape and show additional engagement data | Scrape additional data; Views, Number of Comments, Number of Shares, Number of Likes, Number of Views | June 2025 | Released |
Data | Scrape and show additional sales and seller information | Scrape additional data; MOQ, Volume sold, Dispatch locations, Ships from | June 2025 | Released |
Data | Reported Price and Reported Stock to allow for manual adjustment of price and stock for reporting | Allow editing of Reported Price and Stock | June 2025 | Released |
Dashboard | Cleanliness Score drills | Click to drill into cleanliness Score (by platform by month), (by platform, keyword by month) | August 2025 | Released |
Data | Brand Filter | Filter by brand for multiple brands within a single organization instance | November 2025 | In progress |
Data | Seller data | Store Address, VAT number, Business name, contact details | August 2025 | In progress |
Dashboard | Platform Compliance | Platform compliance %s into Dashboard | August 2025 | Released |
Dashboard | Domains & Websites Enforcement Reporting | Reporting of total detected, takedown and compliance for Domains & Websites enforcement | November 2025 | Planned |
Data | Create Post Reasons | Create Post Reasons for a listing; these are insights that indicate suspicious reasons, information or other | December 2025 | Planned |
Export | Export cross-brand data (Programs) | Export data in programs (cross-brand) | Nov 2025 | Planned |
Insights | Brand-related website/ favicon insight | Detect and identify potential phishing websites based on brand related website content/ favicon | Nov 2025 | In progress |
Data | Detect authorised seller / official stores from Shopee | Scrape Star+, Shopee Preferred and Shopee Official, stored as tags | Nov 2025 | In progress |
Dashboards | Enforcement pipeline reporting | Reporting to support monitoring of number of items from identification to notice sent and takedown | Dec 2025 | Planned |
Data | Product Line support | Support for products setup in Product Monitor to enable reporting | Nov 2025 | In progress |
Data | SKU support | Support for SKUs setup in Product Monitor to enable reporting | Nov 2025 | In progress |
Data | Program Dashboard and Metrics (Cross- Organization) | Aggregated reporting for brands setup with multi-brand organizations | Nov 2025 | Planned |
Insights | Detect Post Reason - Sold in Bundle |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Expired Goods |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Sample for Sale |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Loose goods |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Repackaged goods |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Miscategorized Product |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Adult Content |
| Q4 2025 | Planned |
Insights | Detect Post Reason - Youth Appeal |
| Q4 2025 | Planned |
Dashboards | Data and Chart Exports | Ability to easily export dashboard data and/or charts | Q1 | Planned |
Dashboard | Activity over time charts (total active accounts over time) | Shows total activity over time - number of accounts active over time | Q1 | Planned |
Dashboard | Ships from -> Ships to trend chart | Show trends in ships from and ships to locations | Q1 | Planned |
Dashboards | HVT Reporting | Reporting to support investigations and activity of high value target | Q1 | Planned |
Dashboards | Grey Market Reporting | Reporting to support Grey market use case | Q1 | Planned |
Insights | Logo Detection. - Webpages | Detect use of logo on webpage screenshots | Dec Q4 | Planned |
Insights | Logo Detection - Account profile Images | Detect use of logo on Account profile images | Dec Q4 | Planned |
Account, Website Insights & Clustering
Area | Feature | Description | Planned date | Status |
Dashboard | Top 10 Infringing accounts | Dashboard tile showing top 10 infringing sellers | Jan 2025 | Released |
Exports | Advanced data exports | Advanced data exports including options to export related accounts, and toggles for contact information | Feb 2025 | Released |
Accounts | Related Accounts UX | View related accounts (by contact info) not in the current organization | Feb 2025 | Released |
Data | Image Risk Indicators - High Stock, Physical Store | Detect image risk indicators including high stock and physical store presence | Q1 | In progress |
Accounts | Account/Actor Risk Scoring | Account risk scoring and sorting | Q1 | Planned |
Accounts | Infringing Account Search and Sourcing - Social Media | Data sourcing of potential impersonation social media accounts | Dec Q4 | Planned |
Accounts | Logo Detection | Logo detection insight on Account image | Dec Q4 | Planned |
Website | Detect potentially infringing websites | Logo detection insight on website | Dec Q4 | Planned |
Clustering | Clustering update (Seller info) | Cluster based on seller info; VAT, organization name | Q1 | Planned |
Clustering | Clustering update (modelled similarity) | Cluster based on similar account name, bio, profile image, infringing image use | Q1 | Planned |
Clustering | Clustering update (Product portfolio & movement) | Cluster based similar ships from / ships to routes & product portfolio | Q1 | Planned |
Filter Cluster | Filter by Cluster reason | Ability to filter by cluster reasons (contact info, etc) | Q1 | Planned |
Clusters | Actor Identification | Detect clusters of accounts representing the same actor | Q1 | Planned |
Clusters | Actor classification | Classify the type of actor (infringing seller, manufacturer) | Q1 | Planned |
Clusters | Cluster labels | Label and classify clusters | Q1 |
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Clusters | Cluster Interactivity | Ability to label and modify clusters to support Investigation workflow | Q1 | Planned |
Clusters | Cluster View | View clusters, their accounts and connecting factors between them | Q1 | Planned |
Clusters | Advanced clustering - multi actor clustering | Advanced clustering based on modelled similarity (Similar image use, account names etc) | Q1 | Planned |
Exports | Export Evidence Package | Ability to export evidence package with data for use in litigations | Q1 | Planned |
Clusters | Ability to specify campaign criteria to auto-generate Cases of interest | Set Campaign Criteria | 2026 |
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